Legal

Cookie Policy

Last updated: April 1, 2025

FANN Art Technologies Ltd ("FANN") uses cookies and similar technologies on our platform. This policy explains what they are, why we use them, and your rights to control them.

A cookie is a small text file stored on your device to remember preferences, maintain sessions, and support analytics.

On your first visit, a consent banner asks for optional cookie preferences. You can update preferences anytime via fann.art/settings.

Cookies We Use

Strictly Necessary

Always Active

These cookies are essential for FANN to function and cannot be switched off. They support login, security, and payment flows.

Examples

Session authentication tokensCSRF protection tokensLoad balancer routingPayment gateway handshakesCookie consent state

Performance & Analytics

Optional

These cookies collect anonymised usage data to help us improve speed, reliability, and user experience.

Examples

Page view and session statisticsFeature usage heatmapsJavaScript error trackingAnonymised search patternsFunnel drop-off analysis

Functional

Optional

Functional cookies remember your preferences and provide personalised features.

Examples

Language and region preferenceCurrency display settingDark / light mode preferenceSaved marketplace filtersRecently viewed artworks

Targeting & Marketing

Optional

Marketing cookies help measure campaign effectiveness and show more relevant ads.

Examples

Retargeting pixelsSocial media sharing widgetsInterest-based advertising signalsCampaign attribution trackingA/B test cohort assignment

Third-Party Cookies

Some cookies are set by third-party providers. These providers maintain their own privacy and cookie policies.

ProviderPurposeOpt-Out
Google AnalyticsAnonymised usage analytics and performance insightsOpt-out ->
StripePayment processing and fraud preventionOpt-out ->
IntercomLive support chat and in-app messagingOpt-out ->
Meta PixelMarketing attribution and ad effectivenessOpt-out ->

Cookie Retention Periods

Cookie TypeRetentionDescription
Strictly NecessarySession / up to 1 yearSession cookies expire at session end; persistent auth can last up to 12 months.
Performance & AnalyticsUp to 2 yearsAnalytics identifiers are retained up to 24 months.
FunctionalUp to 1 yearPreference cookies are stored for 12 months and refreshed with visits.
Targeting & MarketingUp to 90 daysAttribution cookies usually expire within 30-90 days.

Your Cookie Choices

You have several ways to control which cookies FANN places on your device:

1

Cookie Consent Banner

On your first visit, you can accept all cookies, reject optional cookies, or customise your choices by category.

2

Browser Settings

Most browsers let you block or delete cookies. Disabling some cookies may impact platform functionality.

3

Preference Centre

You can update preferences anytime from your settings page.

Do Not Track

Some browsers include a Do Not Track (DNT) feature. Because there is no universal response standard, FANN does not currently change data practices based on DNT signals. You can still manage cookies directly through the methods above.

International Transfers

Cookie-related data may be processed by partners in the US, EU, and UAE. For transfers outside the EEA, appropriate safeguards are used to protect personal data.

Questions about our use of cookies or this policy?

Our Privacy Team is happy to help.

Contact Privacy Team